Viprinet Lifetime Maintenance explained
With Viprinet Lifetime Maintenance you receive life-long support and a no-questions-asked replacement service for Viprinet products, no matter how old these products are.
Viprinet Lifetime Maintenance (VLM) is a service and support program. It is a bundle of software and service components that are available on subscription.
With VLM, you receive lifelong support and an unquestionable exchange service for Viprinet products, no matter how old they are. After all, our logo is green for a reason.
Several times a year we release new firmware for your router. This includes not only bug fixes but also new features.
You do not have to return a defective device to your dealer. Instead, you report your defective device to us and we will replace it in advance (ARMA).
Your device is so outdated that we can no longer offer firmware updates? We offer an upgrade to a brand new device!
We offer support by e-mail and phone. We can even help you configure your device via a remote desktop connection.
Much more information about VLM is available for download in a handy two-page brochure.
