"VLM" stands for "Viprinet Lifetime Maintenance", which pretty much says it all: We'll make your routers run forever.
Viprinet Lifetime Maintenance (VLM) is a service and support program. It is a bundle of software and service components available by subscription.
VLM gives you lifetime support and no-questions-asked replacement service for Viprinet products, no matter how old these products may be. There is a reason our logo is green, after all.
Multiple times per year, we are publishing new firmware for your router. This not only includes bug fixes, but new features, too.
You don't have to return a defective device to your dealer. Instead you report your dead device to us, and we will advance-replace (ARMA) it.
Your device is so outdated we can't provide firmware updates anymore? We'll offer upgrading it to a brand new one!
We are providing support via email and telephone. In addition we'll even help you configure your device via remote desktop connection.